Appendix D

Additional documentation

The following is list of the all the documentation we have produced to assist you with configuring and managing VQ Conference Manager. These are available as PDF and in HTML form and searchable from vqcomms.com.

Release Notes

A guide for each release, including what's new in each release, issues fixed and known limitations, download, installation and upgrade process information and more.

User Guide

300+ page general VQCM reference manual.

Commissioning and Test Plan

Guide on what to consider and check when provisioning a new system.

Configuration Options

A list of the available configurable options for VQCM and how to change them.

How to Guide - TMS to DMA Migration

Intended for those wanting to begin testing DMA and planning for a migration from TMS to DMA.

Generator Keywords

URI/Call ID Generator keywords.

Outlook Plug-in Installer Configuration

How to configure the Outlook plug-in to work with your VQCM's FQDN values. Other settings can also be customized such as the service name displayed in Outlook's menu.

Import Emailer

Automatically send "welcome" provisioning emails to new users created by the LDAP import process.

Bulk Emailer

A tool for sending emails to groups of users on the system.

Template Manager

A tool for pushing Space Template changes to all existing Spaces based on the Template.

Pin Manager

A tool for checking Pins.

Endpoint Importer

A tool for bulk importing Endpoints via a csv. file.

Automated LDAP Import

A guide for the automated LDAP Import which is now done via a command either via SSH or via the Emergency Shell.

Space List

A tool which produces lists of Spaces and optionally, allows Spaces on CMS to be deleted.

Outbound Call Routing

A guide for how to create location-specific dial rules on a CMS cluster for outbound calls.

Watcher Setup in Kibana

A guide to configure and create a simple watcher that detects a condition and then generates a mail/message with links to dashboards.

Watcher Set up in Kibana - from VQCM 3.6.x

This document describes the steps to follow to create a simple and advanced watcher, and how to link an action to that event.

Automatically Renaming Logfiles

A guide to organise a scheduled task (cron) to run the ImportEmailer tool to generate a LogFile.txt log and then run a simple script that renames the file to add date/time.

Outlook Plug-in Automated Upgrades

This document outlines how the Outlook Plug-in can be configured to automatically upgrade when new Plug-ins become available.

SetSpacePin

The SetSpacePin tool allows you to modify or read the PIN of a VQCM created Space. It can be utilised on a multi-role Space by specifying the role you want to modify or read the PIN of.

CMS and Expressway External Monitoring

A guide to ingesting CMS and Expressway External Monitoring into Elasticsearch and creating Kibana visualizations of this data.

Message Templates - Space Details with Secret Single Roles

This guide provides a sample message template for Space Details with Secret Single Roles.

VQ Conference Manager - Call Behaviours with Lobby and Activation Required Functionality Enabled

This guide explains the call behaviours which occur if Lobby and Activation Required functionality are both enabled on a Space Template. The call behaviours alter depending on the Role type the user has who joins the calls first.