Audit Records

Audit Records are generated each time an action is performed by a user; the action might be scheduling a call, deleting a user, muting a participant etc. They allow 'post mortem' analysis of what happened to, for example, a call from its initial creation at schedule time through run-time and finally call deletion. This is useful in a number of situations:

• Understanding who did what to a call. Who changed the start time so the call started 15 minutes late?
• Identifying when the system configuration was changed (e.g., Call Bridge IP state set to offline) and who did it?

The Audit Records trace API methods; These have the format <Object>.<Action>.Request.

Examples include Call.Delete.Request, Call.Schedule.Request, Participant.VideoMute.Request etc.

The commands are not intended to be consumed by non video conferencing experts; they are, however, useful and meaningful to VNOC operations.

Each command recorded in the Audit Records can be "drilled down into" by clicking on it; this shows the parameters passed. The user who performed each command is also recorded.