Move Participant

The Move Participant coApp enables moving Participants between calls. What’s also really cool is that Participants can also be moved between Roles; this enables party tricks such as moving participants in a town-hall call from being view only to full audio/video to ask a question and them when complete, moved back to being view only.

Participants are moved between calls individually or en-masse; the target call is searched for via a dedicated in-coApp search and the target role selected. The target (“to”) call is automatically opened as a “focus” beneath the “from” call so that operators have a complete overview of the move process.

Please be aware that Participants that are using the CMA or WebRTC clients cannot be moved. A warning message will be displayed. The limitation is at the CMS level and probably a result of these two clients not being entirely SIP based. WebEx Teams and the new Cisco Web App can be moved and therefore migrating to these new client options should be considered.

Enabling the Move Participant coApp

  1. This is done from the UX Profile coApp. Navigate to System->UX Profiles->Select the UX Profile you wish to enable->coApps

  2. Check the Move Participant coApp

This coApp will now appear for the user when a Space is active.

Moving Participants

When in an active Space:

  1. Click the Move Participant coApp

  2. Search for the Space you wish to move the participant to

  3. Select the Space

  4. Select the Participant(s) you wish to move

  5. Note the on screen message telling you Space from and to information, especially regarding the role the participant will be moving to (Depending on the Space Template attributed to the new Space this may be different from the role of the Space they left)
  6. Click Done

  7. Note again the current and new Space or Call roles don't match message

  8. If OK, click OK

  9. You will see that the Participant(s) have moved to the new Space which is located below the Space they have moved from

NOTE: In this release, you cannot move all participants.

The general restrictions are:

  • You cannot move participants who are using the Cisco Meeting App or a Microsoft client (Lync, Skype for Business)
  • You cannot move anyone into a dual homed meeting