Reactive Calls/Blast Dial

  • Reactive Calls (also known as Blast Dial) now have a coApp; this is enabled via the User Profiles (“UX Profiles”). The default mode is disabled so that the user’s do not suddenly see a new coApp that they are not expecting. Reactive Calls respond to a Participant joining and, 10 seconds later, places calls to all Members and Endpoints associated with the Space.
  • Note that additional wording will be added in a future release to draw user’s attention to the fact that Space Members will also be dialled out to.

    • Enabling the Reactive Calls (Blast Dial) coApp

    1. This is done from the UX Profile coApp. Navigate to System->UX Profiles->Select the UX Profile you wish to enable->coApps

    2. Check the Reactive CallscoApp

    This coApp will now appear for the user on the Activity page

    Enabling Reactive Calls

    1. Enable the Reactive Call coApp, by clicking on it and then clicking on the Reactive Call Mode lozenge

    With Reactive Calls enabled, when an endpoint dials into the Space, all other endpoints which have been added to the Space will be dialled out to

    Using Reactive Calls

    Once Reactive Calls is enabled:

    1. Add the endpoints you wish to be dialled out to

    2. In the example below this is the VqDX80

    3. When a participant joins the Space, 10 seconds later, the endpoint(s) selected will be dialled out to

    4. Click on the People coApp and you can view all the participants in the call

    Note: When enabling Reactive Calls, remember that in addition to the Participants you have selected to be dialled out to any Members of the Space will also be dialled out to.

    Disabling Reactive Calls

    Click Reactive Call Mode to disable Reactive Calls