Space Templates

Have the default Space Templates been copied/recreated so that if changes are required to Roles/Space Templates in the future, this can be done (Space Templates shipped with the product are read-only) quickly and at low risk without requiring a copy/recreate update on a production service?

Have deployment preferences for Call level settings such as Call Size (number of participants, Recording, Streaming) been set? If the deployment is using the Cisco Meeting App (CMA), has the Invitee Role been set so that the CMA client displays the Participant Invite details (including Passcode/Pins) rather than the Chairpersons?

Have deployment preferences for Role settings such as single, dual channel presentation mode, video call quality, amount of time Participants will remain in call after the Chair-Person leaves been set?

Check your Role properties for TIP. TIP, TelePresence Interoperability Protocol, is the method used by immersive, three-screen TelePresence systems such as the Cisco IX5000 to encode three separate video streams (one from each camera) into a single H.264 video channel. Cisco invented this protocol and made it available royalty-free in order to promote immersive telepresence interoperability between different vendors. Support for this protocol is built in to CMS so that it can host multi-party conferences where IX5000s might be participants. But it is optional. We have observed issues with content share and with participant join when this setting is disabled therefore we recommend enabling it unless there is a good reason not to.

Understand the customer’s requirement for compliance; do they have a compliance team and will compliance sign-off be required before the service can be deployed. The big question is passcode and Pins protection for call calls. Assume you will need them.

Check that the CMS Global (Top-level) and Tenant Call and Call Leg Profiles are consistent with the Role definitions in the VQCM Space Templates being used. We have seen instances where customers have been using a CMS, upgrade to use VQCM and find that some functionality behaves differently – specific examples being TIP, BFCP and SIP presentation mode.

Please contact support@vqcomms.com for guidance on how to do this. We are producing a script to perform this check in the short term and plan, longer term, to add functionality into VQCM.

An outline of the process steps is:

  1. API Get /api/v1/tenants
  2. API Get /api/v1/tenant/<tenant guid>
  3. API Get /api/v1/callProfiles/<call profile guid>
  4. API Get /api/vq/calllegProfile/<call leg profile guiod>

System:

  1. API GET /api/vq/system/profiles
  2. As 3-4 above

Check the results of the Call and Call Profile Gets with the definitions in the Roles for each SpaceTemplate being used.